Privacy statement

E-Mail Advertising

If we receive your e-mail address in connection with the sale of goods, we reserve the right to send you a reconfirmation e-mail for registering your e-mail address with our newsletter. The newsletter will inform you about similar products to those you have already purchased. You can have your e-mail address removed from our mailing list at any time by objecting to the contact option described below or via a link provided for this purpose in the advertising mail without incurring any costs.

Order processing

We use the data provided by you for the fulfilment and processing of your order. Payment data such as credit card or bank details are accepted by us exclusively for the billing process & are deleted after receipt of the money. The customer addresses the payment directly to Sanitas24 GmbH.

How do we collect your information?

When you use our website and purchase our products, we will collect your information in a variety of ways. Sometimes you will provide this information directly to us, and in other cases it will be collected automatically through the use of cookies. If you contact us through our website, social media or email and/or purchase our products, we will collect the following information in order to fulfill the contract with you and and respond effectively to your query:

Your name, Your postal address, Your email address, Order details, Financial or payment information.

We will collect the following information from you automatically through the use of cookies when you browse our website:
Internet Protocol (IP) address, Country Geolocation using IP address, Browsing data from Google Analytics.

What do we do with your information?

We will use the information we collect from you in a number of ways. For example, we will use it to fulfill your orders, to analyse and improve how our business and websites work, and, where we have your consent, to provide you marketing updates. We will never sell your information to any third party, and we only use your information when we have a lawful basis for doing so.

To fulfill our obligations to you: We will collect your personal details, contact information and address so we can process and fulfill your order.

Where we have your consent: We will send you emails to the address you provide so that you can stay up to date with our store and products. If you want to withdraw this consent you can do so at any time.

Where we have a legal obligation to do so: We are required to keep certain financial records for reporting and accounting purposes.

Where we have a legitimate interest in using your information (and this information is not overridden by your own rights as an individual:

We will use the information automatically collected about you through technical means such as Cookies to analyse how visitors use our website so that we can understand how visitors engage with cell-1 and improve how our website works. We also keep a record of transactions and correspond so that we can bring claims or defend ourselves in the event of a legal claim or complaint.

How will your information be shared?

We will share the information we collect about you with our service providers to the extent necessary for purposes outlined above. We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

Sharing your information with Shopify:

Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you, and therefore hosts the data we collect about you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application, on a secure server behind a firewall. Your data will be stored in Shopify’s servers in the USA.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Sharing your information with other third parties:

Where we use third party service providers, we may disclose with them your personal information - but they will only our information to the extent necessary to allow them to perform the services on our behalf.

Bali Body will share your information with the following categories of service providers:

Third parties providing payment gateways

Third parties who process payments or transactions on our behalf

MaxMind provides IP intelligence through the GeoIP brand. Over 5,000 companies use GeoIP data to locate their Internet visitors and show them relevant content and ads, perform analytics, enforce digital rights, and efficiently route Internet traffic.

Google AdWords is an online advertising service developed by Google, where advertisers pay to display brief advertising copy, product listings, and video content within the Google ad network to web users. Google AdWords’ system is based partly on cookies and partly on keywords determined by advertisers. Google uses these characteristics to place advertising copy on pages where they think it might be relevant. Advertisers pay when users divert their browsing to click on the advertising copy. Partner websites receive a portion of the generated income.

Google Analytics is a freemium web analytics service offered by Google that tracks and reports website traffic. Google launched the service in November 2005 after acquiring Urchin. Google Analytics is now the most widely used web analytics service on the Internet.

Facebook is an American online social media and social networking service company based in Menlo Park, California. Its website was launched on February 4, 2004, by Mark Zuckerberg, along with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin Moskovitz, and Chris Hughes.

International Transfer

cell-1.com may transfer your information outside the EEA, to locations in which data protection standards are less strict. When doing this, we will take steps to ensure that your information remains protected in line with this Statement.

The internet is a global environment and in practice it is not at all unusual for information to be transferred internationally – for example if the servers used to host your information are located abroad. If we transfer personal information outside the EEA (for example to our parent company in Switzerland) we will adhere to certain safeguards approved under data protection laws. If you wish to find out more or to obtain a copy of the safeguards put in place to protect your privacy, please contact us using the details set out below.

Security

To protect your personal information, we put in place appropriate technological and organisational measures and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

We do use cookies and similar technologies on our site. 

Information, rectification, deletion or complaint

According to the Federal Data Protection Act (DSG), you have the right to free information about your stored data (Art. 8 DSG) and the right to correction (Art. 5 para. 2 DSG). In addition, you can request that your data be deleted at any time by means of a written notification and corresponding proof of your identity. Please note that even after your request to block or delete your personal data, we must retain some of it within the scope of our statutory or contractual obligation to retain it (for example for billing purposes) and in this case only block your personal data to the extent necessary for this purpose. This means that you can object to the processing of your data for marketing purposes at any time by e-mail. Such an objection does not completely exclude the collection of personal data. The objection merely excludes the possibility that personal data collected may not be processed anonymously for marketing purposes and for this purpose may also be forwarded to other companies and analysed by them. We will only store your data for as long as is legally necessary or in accordance with the processing purpose. In the case of analysis, we store your data until the analysis has been completed. If we store data on the basis of a contractual relationship with you, this data remains stored for at least as long as the contractual relationship exists and as long as the limitation period for possible claims by us or statutory or contractual obligation to store exists. If you have any questions about the procurement and processing of your personal data or if you require information or correction, please contact info@cell-1.com

We will be happy to answer any questions you may have:

cell-1 / Mail Boxes Etc.
Alameda Cardeal Cerejeira 105                                                                                    4760-110 Vila Nova de Famalicão                                                                                info@cell-1.com